Terms and Conditions

Overview

This website is operated by Ivy & Wick. Throughout the site, the terms “we”, “us” and “our” refer to Ivy & Wick. Ivy & Wick offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction or have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy or resell any portion of the service or content without express written permission.

Accuracy, Completeness & Timeliness

We are not responsible if information on this site is inaccurate, incomplete or not current. The content is provided for general information only and should not be relied upon solely for decision-making.

Modifications to Services & Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part of it) without notice.

Products or Services

Our candles and gift boxes are available exclusively online and may be available in limited quantities. They are subject to our refund policy.

We strive to display our candle products and fragrances as accurately as possible but cannot guarantee your monitor’s colour representation.

Modifications to Services & Prices

We reserve the right to refuse or limit any order you place. In the event of changes or cancellations, we will attempt to contact you.

You agree to provide current and accurate purchase and account information.

Optional Tools

We may provide access to third-party tools “as is” without warranties or endorsement. Your use is entirely at your own risk.

Third-Party Links

Some links on this site may direct you to third-party websites. We are not responsible for their content or accuracy and encourage you to review their policies before engaging with them.

User Comments, Feedback & Submissions

Any comments or feedback you submit may be used by us in any medium. We are not obligated to maintain comments in confidence or pay compensation. You are responsible for your submissions.

Personal Information

Your submission of personal data is governed by our Privacy Policy.

Errors & Omissions

Occasionally there may be typographical errors or omissions. We reserve the right to correct these and to update or cancel orders where necessary.

Prohibited Uses

You are prohibited from using the site for any unlawful or unauthorised purposes, including harassment, violation of intellectual property rights, spreading malware, or engaging in fraudulent activities.

Limitation of Liability

We do not guarantee uninterrupted service and are not liable for any damages arising from use of the site or products, except as required by UK law.

Indemnification

You agree to indemnify Ivy & Wick against any claim arising out of your breach of these Terms or your violation of any law or third-party rights.

Severability

If any part of these Terms is deemed unlawful or unenforceable, it shall not affect the enforceability of the remaining provisions.

Termination

These Terms remain in effect unless terminated by either party. We may suspend your access if we believe you have violated them.

Entire Agreement

These Terms constitute the full agreement between you and Ivy & Wick and supersede all prior agreements.

Governing Law

These Terms are governed by and construed in accordance with UK law.

Changes to Terms

We reserve the right to update or replace any part of these Terms by posting updates to our website. Continued use of the site constitutes acceptance.